Frequently Asked Questions
1. Is my information safe with you?
2. Do you ship to my country?
3. How do I know I’ll get what I ordered?
4. When will my order arrive?
5. I don’t want to use eBay, Amazon, or Paypal to pay.
6. Do you offer any discounts?
7. What are the ingredients?
8. Why are there other ingredients in the capsules?
9. How do I know this is real DMSA?
10. Do you provide usage recommentations?
11. I have a question that isn’t answered here.
1. Is my information safe with you?
Yes. We use PayPal as our processing company so you don’t reveal ANY of your credit card information to us.
2. Do you ship to my country?
We will ship DMSA to any country. We have never had a failed delivery and have successfully shipped to the following countries:
United States
Canada
United Kingdom
Germany
Australia
Poland
Slovakia
Sweden
Iceland
Spain
Norway
Turkey
China
Netherlands
South Korea
Indonesia
Hong Kong
Ireland
Switzerland
France
Hungary
Portugal
This is just a partial list of countries we have shipped to and we will ship to ANY country. We use PayPal as our processor so your order is covered by PayPals Buyer Protection Program. We have been sellers on eBay since 2001 and never had a complaint and achieved a 100% satisfactory rating.
3. How do I know I’ll get what I ordered?
We use PayPal as our processor so your order is covered by PayPals Buyer Protection Program. We will ensure that your order is sent promptly and accurately, to your satisfaction. We have been sellers on eBay since 2001 and never had a complaint and achieved a 100% satisfactory rating.
4. When will my order arrive?
Once and order is received, it will be processed and sent out the same day or next day (except Sunday). The orders are shipped from Canada, using Air Express Delivery. How long it takes to get to your country is determined by how far away your country is to Canada and is out of our control after we give the package to the post office. Below are some rough estimates of how long it takes for orders to arrive:
- United States 4-6 days
- UK 4-8 days
- Rest of the World 6-10 days
NOTE: We have had packages arrive in Europe in as little as 3 days.
5. What if I don’t want to use Paypal to pay?
The choice of how to pay is always yours. We accept money orders, bank drafts, certified checks, and wire transfers. Please Contact Us to arrange alternate forms of payment.
6. Do you offer any discounts?
Yes. The Value Pack price per capsule is extremely low. While our competitors charge from $1-$3 per capsule, we only charge $0.70. We also offer discounts for large orders, Contact Us for details. Bulk discounts are available for units of 40 or more. This means you need to order 40 bottles (any size and combination of sizes) or more.
7. What are the ingredients?
Each capsule contains 100 mg of DMSA, 200 mg ascorbic acid, 50 mg glycine. The capsule is vegetarian — NO animal by-products. Non-vegitarian capsules such as thoses used in Chemet contain bovine (cow) or porcine (pig) by-products. Ascorbic Acid improves the effectiveness of DMSA and Glycine is know to help your body manufacture Glutathione (necessary for proper chelation.)
8. Why are there other ingredients in the capsules?
Ascorbic acid and glycine increase the effective of the DMSA. Our product is far superior to DMSA alone.
9. How do I know this is real DMSA?
Anyone who has used DMSA before will know right away as the pills have a very unique smell to them. Also, your urine will have a faint sulfur smell to it as real DMSA is a sulfer based product.
10. Do you provide usage recommendations?
Yes, you will be emailed directions shortly after you order. You can also check this page for DMSA Protocol Recommendations. If you have any questions just Contact Us.
11. I have a question that isn’t answered here.
Please Contact Us and we will be happy to answer you.
